Yesterday we looked at how the Recession has affected the franchise industry. Today, my thoughts on franchises, entrepreneurship, and funding. It's very reasonable to assume that entrepreneurs, franchisers, and lenders will line up to fund these startups. This time it is different and that is the understatement of the decade.
In the last 20 years there has never been such a systemic and unprecedented collapse of lenders, most particularly those major lenders who lined up loans to nearly any franchise and buyer/investor. Of the 10 largest SBA franchise lenders of the last 10 years, 9 are out of business or hobbled by capital issues plus the fear factor of lending in a down economy. Only one lender of any consequence is left. Wells Fargo remains as the last national lender making franchise loans. They are making loans, but cherry picking the applicants while requiring 50% down from the investor. But the good news is there are hundreds of community banks still in the business of making SBA loans.
With that said, anyone who is seriously interested in getting into a franchise-based business model must be extremely cautious when investing scarce capital into a franchise business. The investor must be very self confident as these are contrarian times. When the economy is still contracting, starting a business in these headwinds takes serious intention and research. Not all franchises are alike and the differences, while not easily recognized, are very distinct. There is a saying that the words “lightning” and “lightning bug” sound the same.
Yes they do, but the similarities stop there. There is also a saying that all burger, sandwich and food service franchises are alike. Yes, on the surface they are, but the differences stop there. There are ENORMOUS differences in franchise eateries. Knowing how each business differs from the others can spell the difference between a great success and oodles of cash flow or a bankruptcy in short order.
I suggest that the person who is constitutionally able to take on the physical, financial, mental, and emotional challenges of owning a business in tough economic times, hoping that success is just around the corner once things get better, must do their homework. If you can look at starting a business the same way you would view taking on a 4-year college education plus getting married and raising a family at the same time, you maybe ready for the joys of entrepreneurship.
Getting involved in a franchise requires a thorough grounding in business fundamentals, attending the franchise schooling, and then moving into this business arena, fully committed to the process. Anything less assures you that you will fail. That is absolute and certain. The divorce rate and business failure rate are very similar. In any 10 year period about half of the marriages and businesses fail. It is not from a lack of initial commitment that the failures take place. It is a commitment to the long-term engagement of the process, coupled with a lot of thorough preliminary research, which allows a business or marriage to stand the test of time. The real difference between these failures is that about 40% of marriages fall apart due to financial issues, whereas 100% of business failures result from financial issues. Cash flow pays the bills, and without it, the enterprise will fail every time.
When you decide that the business life is for you, it is vital that you take a top down approach. The "Top Down Approach" is not the usual approach The typical approach of most risk taking entrepreneurs generally involves the method called "Ready, Fire, Aim." Interestingly enough, this frequently worked despite the risks, since the fact is that when times are good the chances of success are tilted towards the entrepreneur.
The top down approach means that this time you do intimate research of the business most ideally suited to your personality. If you love food and like to cook and enjoy the show, the restaurant style may be the best for you. If you love to work with people and want to make a difference in their lives, a service or sales business may be the best bet. If you are a numbers person and have an engineering and systems bent, then a business model based on those talents and skills could be the most promising.
Every personality type has a business ideally suited to their talents. Focus only on those businesses most suited to the person you really are. It's advisable that you take some sort of psychological evaluation of your strongest and weakest internal and external qualities. MMPI and TAIS can provide that key skill and psychological evaluation analysis for you.
Once you have established those qualities that best represent you in the real world of business, start the search of suitable franchises. There are hundreds of them. Some represent the best of breed; others are charlatans with little to offer and no discernible track record of success. Start reviewing and researching each by consulting with local lenders, the SBA, SCORE, and the many websites devoted to franchiser research and evaluation.
Following this process of personal research and self discovery, (and I can't stress enough the importance of finding out who you really are), you are ready to get down to the business of interviewing the franchisers who have the best qualities. Don't be swayed by promises and glowing reviews from the sales people. They have a job to do, and that is bringing in new qualified applicants. “Trust but verify” is the watch word here. Once you commit to a franchiser and pay a fee, you may be legally bound by the decision.
Before you sign on the dotted line, do a final interview of other franchisees and see how they are doing. Are they making money? If so, is it enough to live on? And are they getting a decent return on their investment? How long did it take to reach a break-even cash flow? Find out how they financed the business. Was it all cash? Did the franchiser provide a loan? Was a bank loan or SBA financing involved? If so, find out how they accomplished this financing process. Before you pay a franchise fee, meet with the district director or senior loan officer with a local SBA office. This can be found on the SBA home page at www.sba.gov. You can find the entire do-it-yourself DIY application and all the other parts of an SBA loan with SBALoanStore.com as well.
This is a VERY important meeting. You lay the ground work to learn about the loan program most suitable for your capital needs and which local or regional banks are likely to fund this deal (assuming you have the required down payment, skill set, credit score, and collateral to back the loan). You may even get an SBA preapproval for your project, if you present all the right qualities. The loan officer can assist you with the package, saving you the $500-$2500 in loan processing fees the marketplace normally charges for this service.
Once you have a solid and complete loan package in hand, get the input of the SBA officer and/or SCORE adviser to direct you to the lenders who are likely to be comfortable with your project. Scan your application into your computer. This makes the app instantly available for submittal to lenders. Then go to the lenders who are recommended by the SBA. Meet with the loan officer in charge of the SBA loans. Make sure the lenders who are on the list are still in business making loans and, more importantly, will be in business long enough to process, approve, and fund your loan completely. This may sounds like I am being overly cautious, but 140 SBA lenders were taken over by the FDIC in the last 2 years. It is expected that another 400-500 banks will be taken over this year. Thousands of applications were in the middle of the process when these banks were seized. All those applicants had to start over. This unexpected delay can cripple the applicant.
Once you have winnowed out the list to those banks that are still viable and can expect to continue lending into the near future, make applications to all the banks on the list by sending the application in your computer through email to the bank representative. Be sure to include a copy of your credit report and pay particular attention to your FICO score. By embedding your credit report into the application you can be sure that the banks won't each run a copy of your report and reduce your score with excessive inquiries. If you are fortunate to get one approval from the entire retinue of applicant banks, RUN – don't walk – and get signed up ASAP.
This is the final process. This letter of intent makes you financeable for the franchise you selected. It shows your new landlord that you are serious and committed. Be sure you do not sign up for a long-term lease before you are certain of the franchiser and the financing. Notice that you get the bank loan last. It is difficult to get a bank to approve your deal, but these steps – taken in slow, methodical order – give a much great chance that you will get funding and be on your road to success.
This essay is designed to give you a basic understanding of the financing process. It is not designed to provide investment advice or recommendations of any lender, franchiser, or loan process. The writer does not guaranty the success of an individual applicant nor can he assure that a business owner, franchise, or business model will not suffer catastrophic failure in spite of the best efforts of the entrepreneur. Business ownership involves a considerable degree of risk. Being approved for a franchise, the SBA, or a bank does not assure success. The borrower must evaluate the chances of success relative to the costs of failure. The franchisee is completely responsible for his or her success or failure.
Craig G. Francis is the owner of Francis Financial and The SBA Loan Store. He has been a top producer of SBA Loans since 1981, and has worked with Dun & Bradstreet and Bank of Commerce. Craig Francis has the expertise to steer clients through the often confusing rules and regulations associated with SBA Loans, having helped over 2,000 businesses acquire over a billion dollars in loans. He can be contacted through CraigGFrancis.com, SBALoanStore.com or at 888-666-9722.